Shipping policy
Shipping Policy
At Bonito, we strive to deliver your orders quickly, safely, and efficiently.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Pakistan: 2–5 business days (depending on your location)
- Delivery times may vary during peak seasons, public holidays, or due to unforeseen courier delays.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location.
- Any promotional free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS (where applicable) so you can monitor your shipment.
Delivery Information
Please ensure that your shipping address and contact details are accurate. Bonito is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delayed or Lost Shipments
While we work with reliable courier partners, delivery times may occasionally be affected by weather conditions, public holidays, or other circumstances beyond our control. If your shipment is significantly delayed or appears to be lost, please contact our customer support team, and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.